Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) form a binding agreement between you and Feason LLC, a California limited liability company (“Feason,” “we,” “us,” or “our”). By accessing or using feason.com, our mobile applications, or any related features (the “Service”), you agree to these Terms and to our Privacy Policy and Community Guidelines. If you do not agree, do not use the Service.

We may update these Terms from time to time. Material changes will be announced in the Service and will require renewed acceptance before continued use.

You agree to receive notices about these Terms electronically, including through the Service or at the email address associated with your account. If you use the Service for an organization, you represent that you have authority to bind that organization, and “you” includes both you and the organization.

2. Eligibility

Where the Service is offered. The Service is available in supported countries and regions. It is not offered to, and is not directed at, persons located in:

• the European Economic Area (the European Union member states, plus Iceland, Liechtenstein, and Norway);
• the United Kingdom;
• France or any French overseas department, region, collectivity, or territory.

By creating an account or using the Service, you represent that you are not located in an excluded location. We do not market the Service in those locations, and we may restrict access where required by law or where we do not support a country or region.

You must be at least 13 years old to create an account. If you are under 18, you represent that you have your parent or guardian's permission to use the Service. We do not knowingly collect personal information from children under 13; if we learn we have, we will delete it.

Certain features are restricted by age. Direct messaging is available only to members who are 18 or older, verified against the date of birth on your account. You represent that the date of birth you provide is accurate; misrepresenting your age to access age-restricted features is a violation of these Terms.

You represent that the information you provide is accurate and that you are not barred from using the Service under the laws of your jurisdiction. You must also be old enough to consent to the processing of your personal information under applicable law, or have authorization from a parent or guardian where the law permits it.

3. Description of Service

Feason is a faith and theology platform offering scripture study tools, writings, community articles, journaling, scripture memorization, short community reflections, reading groups, direct messaging between members, AI-assisted conversation (the “Feasy,” “Feasy Evolved,” and “Lexicon” features), AI-assisted reflection on photos you submit (“Behold”), a note-taking surface for video you choose to watch (“Lecture,” whose notes are saved to your account when you are signed in and to your browser when you are not), voice transcription, church-location search, notifications, and related educational content. The Service is provided for personal, non-commercial, and educational use only.

4. Accounts & Security

You are responsible for the security of your account credentials and for all activity that occurs under your account. Keep your account information current, do not share or transfer your account, and notify us promptly of any suspected unauthorized use. We may require you to verify account ownership and may disable accounts that we reasonably believe have been compromised or used in violation of these Terms.

5. User Content & License

“User Content” means anything you post, upload, or submit to the Service, including forum threads, replies, comments, journal entries, scripture notes, lecture notes saved to your account, fellowship comments on verses, messages to the AI assistants, profile information, and uploaded images.

You retain ownership of your User Content. You grant Feason a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute your User Content solely as necessary to operate, maintain, and improve the Service and as described in our Privacy Policy. We do not use your User Content to train third-party AI models, and we do not sell your User Content.

This license lasts only as long as needed to provide the Service, except that limited copies may remain in backups, safety records, legal holds, or content another user has independently shared outside the Service, as described in the Privacy Policy. Deleting User Content does not require another person to delete copies they made before deletion.

You represent and warrant that (a) you own your User Content or have the necessary rights to it, and (b) your User Content does not violate any law or infringe any third party's rights.

Link previews. When your User Content contains a URL, our server may fetch publicly available metadata from that URL (such as its title, description, and the domain it resolves to) and cache a short summary alongside your post so that other users can see what you shared. The cached summary is removed when you delete the post. We do not re-host images from the destination site; summaries are stored as plain text.

6. AI, Voice & Safety Disclaimer

The Service offers AI-powered features (“AI Features”) that generate responses using third-party large language models (currently OpenAI's GPT and Anthropic's Claude). These include the Feasy, Feasy Evolved, and Lexicon chats, and Behold, which describes a photo you submit and suggests a scripture anchor for it. By using AI Features, you acknowledge and agree that:

• Not advice. AI output is generated from statistical patterns and is provided for educational and reflective purposes only. It is not a substitute for counsel from a qualified priest, pastor, spiritual director, physician, attorney, financial advisor, mental-health professional, or any other licensed professional.
• May be inaccurate. AI responses can be incomplete, misleading, or factually wrong, including in matters of theology, history, Scripture, and citation. You are responsible for verifying any information before relying on it.
• Sent to third parties. Your prompts, conversation history, and any photo you submit to Behold are transmitted to our AI provider for processing. Do not submit personal confidences, confessions, medical information, legal matters, passwords, payment data, or other sensitive information through the AI Features, and do not upload photos of other people without their agreement.
• Voice processing. When you use voice input, the recording is sent to OpenAI to produce a transcript. If you request spoken output, the generated reply text is sent to ElevenLabs to create audio. Feason does not intentionally store the raw voice recording after the transcription request completes, but the transcript may be saved when you send it as a message or use it in a memorization feature.
• Logged. We retain AI conversation transcripts associated with your account so you can revisit or delete them. Our provider may retain data on its own systems for up to 30 days for abuse monitoring, per its policies.
• Prohibited AI uses. You may not use the AI Features to attempt prompt injection or jailbreak attacks, to extract the system prompt, to generate content that violates Section 7, to reverse-engineer the underlying model, or to build a competing product.
• Not emergency help. AI Features cannot contact emergency services, reliably recognize a crisis, or replace immediate help from a trusted person or qualified professional. If you or someone else may be in danger, contact local emergency services or an appropriate crisis resource directly.

7. Acceptable Use

Zero tolerance for objectionable content and abusive behavior. Feason has no tolerance for objectionable, abusive, or harmful content or conduct. By using the Service you agree not to post objectionable content or engage in abusive behavior toward other users. We remove objectionable content and eject users who engage in abusive behavior, typically within 24 hours of becoming aware of it. This is a condition of your continued use of the Service.

You agree not to:

• Violate any applicable law or the rights of others;
• Post content that is unlawful, defamatory, harassing, threatening, hateful, obscene, sexually explicit, or that incites violence;
• Exploit, sexualize, groom, endanger, or solicit personal information from a minor, or post child sexual abuse material;
• Encourage suicide, self-harm, eating disorders, terrorism, or violent wrongdoing, or provide instructions intended to facilitate serious harm;
• Share another person's private information, intimate imagery, likeness, or communications without the rights or permission required by law;
• Impersonate any person or misrepresent your affiliation with any person or entity;
• Post spam, chain messages, scams, fraudulent solicitations, malware, or phishing content, or manipulate engagement or reporting systems;
• Share links to illegal downloads, pirated media, or content whose distribution violates intellectual-property rights;
• Upload images or other content that is obscene, violent, or that infringes intellectual-property or publicity rights;
• Scrape, crawl, or harvest content from the Service except via features we expose for that purpose;
• Probe, scan, or test the vulnerability of the Service, bypass rate limits, or interfere with its operation;
• Evade a suspension, content filter, safety control, or moderation decision, or make knowingly false reports to harass another person;
• Use the Service, or data obtained from it, to train machine-learning models or to develop a competing service;
• Attempt to gain unauthorized access to any account, system, or data.

We may remove content and suspend or terminate accounts that violate these Terms, at our discretion, with or without notice.

Good-faith theological disagreement, lament, doubt, criticism, and discussion across Christian traditions are not violations merely because they are unpopular. The same safety rules apply regardless of a user's denomination, tradition, or viewpoint.

8. Reporting & Moderation

You can report any gleam or other user-posted content using the in-app Report button, or by contacting us. We review reports in good faith and may remove content, notify the author, and — in the case of repeated or serious violations — restrict or terminate the offending account. We do not pre-screen content and have no obligation to do so, but we reserve the right to remove content and take action at our discretion.

Our Community Guidelines explain these standards in plain language. We may preserve content and related records when reasonably needed to investigate a report, protect a person, address repeat abuse, comply with law, or review an appeal. Do not misuse reporting tools or submit reports you know are false.

Notice of removal. When we remove your content for a Terms violation, we will make reasonable efforts to notify you of the removal, typically with a brief explanation. If you believe your content was removed in error, you may contact us through the Contact page to request review.

Blocking. You can block any other member at any time from their profile. Blocked members cannot send you direct messages, and blocking is mutual for messaging purposes. Blocking is available in addition to reporting and does not require you to give a reason.

Repeat violators. Users who repeatedly post spam, harassing content, or links to malware, phishing, or illegal material may have their accounts suspended or terminated. Copyright-infringement repeat-offender policy is addressed separately in our DMCA Policy.

9. Fellowship & Public Content

Some features (such as Gleams, Articles, fellowship verse comments, and public profiles) make your content visible to other users and, in some cases, to the public internet. Do not post anything you do not want visible. You are solely responsible for your public content, and we may remove it if it violates these Terms.

Direct messages. Direct messaging is available only between members who follow each other and are both 18 or older. Direct messages are private between you and the other member, but they are not end-to-end encrypted: they are encrypted in transit and at rest, and authorized staff may review messages that are reported or flagged in order to respond to abuse, enforce these Terms, keep members safe, or comply with the law. The Acceptable Use rules in Section 7 apply to direct messages the same as to public content.

Other members can save, copy, or share content they receive. Do not use direct messages for emergencies or send information you cannot safely disclose to the recipient.

10. Intellectual Property

The Service, including its design, code, trademarks, and curated content (excluding User Content and third-party Scripture texts), is owned by Feason and protected by intellectual-property laws. Bible texts and dictionary entries are provided by third-party sources under their respective licenses. See our DMCA Policy for takedown requests.

11. Account Termination & Data Deletion

You may delete your account at any time from your profile settings or by contacting us. When an in-app deletion succeeds, we remove your account, public posts and replies, private messages, uploaded files, lecture notes saved to your account, and other account-associated personal data. Lecture notes taken while signed out live only in your browser and are not ours to delete — clear them in the feature or by clearing that browser's site data. We may retain only limited records where required by law or reasonably necessary for security, fraud prevention, dispute resolution, or enforcement of these Terms. Any retained data remains protected and is deleted when the applicable retention need ends.

Export anything you wish to keep before deleting your account. Account deletion is irreversible once completed and does not require us to restore data from backups.

We may suspend or terminate your access for any violation of these Terms, for suspected fraud or abuse, or if we are required to do so by law.

12. Disclaimer of Warranties

THE SERVICE AND ALL CONTENT (INCLUDING AI OUTPUT) ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE OR RELIABLE. USER CONTENT AND THIRD-PARTY CONTENT REFLECT THEIR AUTHORS' VIEWS, NOT FEASON'S, AND WE DO NOT GUARANTEE ANY SPIRITUAL, EDUCATIONAL, HEALTH, OR OTHER OUTCOME FROM USING THE SERVICE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FEASON AND ITS OFFICERS, CONTRIBUTORS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE OR ANY AI OUTPUT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). Some jurisdictions do not allow exclusion of certain warranties or limitations of liability; in those jurisdictions, our liability will be limited to the maximum extent permitted.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for our fraud, willful misconduct, or gross negligence where applicable law does not permit that limitation.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Feason and its officers, contributors, and licensors from and against any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your User Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or the rights of any third party.

15. Third-Party Services & Affiliate Links

The Service integrates with third-party providers (authentication, hosting, AI inference, Scripture text, video embedding, and dictionary APIs). Your use of those providers' features may be subject to their own terms. Feason is a participant in the Amazon Services LLC Associates Program; when you click affiliate links and make a purchase, we may earn a commission at no additional cost to you. As an Amazon Associate, we earn from qualifying purchases. Feason is an independent platform and is not affiliated with, endorsed by, or a representative of any church, denomination, or religious organization; references to churches, doctrines, or traditions do not imply any partnership or endorsement.

Voice transcription may be provided by OpenAI, voice output by ElevenLabs, and church search by Google Maps. Third-party links and services are controlled by their operators, not Feason. We are not responsible for their availability, content, security, or privacy practices, and your use of them is governed by their own terms and policies.

YouTube. The Lecture feature plays video through the embedded YouTube player, which is a YouTube API Service. By using it you also agree to the YouTube Terms of Service, and information handled by the player is governed by the Google Privacy Policy. Feason does not host, store, download, or transcode any video: you supply a link and the player streams it from YouTube. You agree not to use the feature to download, copy, or redistribute video, or otherwise in a way that violates YouTube's terms or the rights of a video's owner. Videos are chosen by you, are not reviewed, endorsed, or moderated by us, and are not part of the Service's content.

16. Paid Features

The Service is currently offered free of charge. We may introduce optional paid subscriptions or features in the future. If we do, the price, billing period, renewal, and cancellation terms will be clearly presented before you purchase, and purchases made inside our iOS app will be processed by Apple under Apple's payment terms. Introducing paid features will not remove your access to your own content or your ability to export or delete your data.

17. Apple App Store

If you use the Service through our iOS app downloaded from the Apple App Store, the following additional terms apply: (a) these Terms are between you and Feason only, not with Apple, and Feason — not Apple — is solely responsible for the app and its content; (b) Apple has no obligation to furnish maintenance or support for the app; (c) in the event the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app; (d) Apple is not responsible for addressing any claims by you or a third party relating to the app, including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer-protection claims; (e) in the event of a third-party claim that the app infringes intellectual-property rights, Feason — not Apple — is responsible for the investigation, defense, settlement, and discharge of that claim; (f) you represent that you are not located in a country subject to a U.S. Government embargo or designated a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties; and (g) Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the iOS app and may enforce them against you.

18. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules, and the Federal Arbitration Act governs the arbitration provisions below. Before filing any formal dispute, you agree to contact us first and to attempt in good faith to resolve the matter informally for at least thirty (30) days.

If you are a consumer outside the United States, this choice of law does not deprive you of any protections or remedies that cannot be waived under the laws that apply in your country of residence. The arbitration and waiver provisions below apply only to the extent permitted by applicable law.

Binding individual arbitration. Any dispute that cannot be resolved informally will be resolved by binding, individual arbitration administered by JAMS under its Streamlined Arbitration Rules, held in San Francisco, California, or by videoconference. You and Feason each waive any right to a jury trial and any right to participate in a class, consolidated, or representative action. Either party may still bring qualifying claims in small-claims court. JAMS's Consumer Arbitration Minimum Standards apply where required, and the arbitrator may award any individual remedy a court could award.

Opt-out. You may opt out of this arbitration agreement by sending written notice to Feason LLC, 2108 N St # 16806, Sacramento, CA 95816, USA within 30 days of first accepting these Terms; opting out will not affect any other part of these Terms.

Either party may seek temporary or injunctive relief in court to prevent unauthorized access, misuse of intellectual property, or imminent harm while arbitration is pending. If a dispute is not subject to arbitration, the state and federal courts located in Sacramento County, California will have exclusive jurisdiction, except where applicable consumer law gives you the right to bring a claim elsewhere. This Section survives termination of your account.

19. Miscellaneous

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, Community Guidelines, and DMCA Policy, constitute the entire agreement between you and Feason regarding the Service.

We are not responsible for delay or failure caused by events beyond our reasonable control. Section headings are for convenience only. Provisions that by their nature should survive termination—including ownership, disclaimers, liability limits, indemnification, dispute resolution, and this Section—will survive.

20. Contact

Questions about these Terms, or notices required under them, should be directed to us via the Contact page, by email to info@feason.com, or by mail to: Feason LLC, 2108 N St # 16806, Sacramento, CA 95816, USA.